- 162
- 3 lata
Dlaczego ciebie potrzebujemy?
FOR OUR CLIENT WE ARE RECRUITING FOR THE POSITION OF Service Now Application Owner and IT Service Process Lead.
Our client, an international company headquartered in Switzerland, is a pioneer in the field of new technologies and solutions that have redefined the hearing care industry. By combining excellent hearing care with cutting-edge technology, they contribute to improving the health and well-being of an increasing number of consumers every day.
The heart and success of their brand are driven by four brand beliefs that fuel their market position. They employ over 15,000 people worldwide.
They have been present in Poland since 2017 and have a modern office on Prosta Street (Wola District) as an extension of the headquarters’ functions - they employ staff from various support departments in Poland, such as R&D, Corporate IT, and others, who collaborate with international teams.
Their vision of a pioneering spirit continues to lead them to new levels of innovation and service delivery. Our client is not just a company, it’s a community of people with a passion for creating and delivering solutions that change lives.
Twoje zadania
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1
Development Role
• Create and maintain complex ServiceNow workflows based on process flow diagrams and specifications
• Managing/working on development within agreed time, cost and quality parameters within the agreed scope
• Creating catalog items, catalog scripts, UI Policies,Table edits, automations, editing forms
• Managing Access Control Lists, client and server scripts, business rules
• Day-to-day admin/user maintenance tasks on the platform and smaller development tasks are usually delegated to the IT Specialist Support team -
2
Application Mgr Role
• Own and run monthly CAB for Service Now
• Working with Service Now, SNOW partner and Security team to address any known vulnerabilities, privacy or security concerns
• Working with Global IT Service Mgr, to create prediction for licenses needs
• Administration duties, configuration of tasks, and general housekeeping activities in ServiceNow including standard configuration, security, workflow, data management, and integration
• Coordination of development across all modules in use
• Coordinating projects involving Service Now (implementing new modules, large acquisitions, new integrations)
• Be key contact with Service Now in country and also within Switzerland -
3
Development Role
• Create and maintain complex ServiceNow workflows based on process flow diagrams and specifications
• Managing/working on development within agreed time, cost and quality parameters within the agreed scope
• Creating catalog items, catalog scripts, UI Policies,Table edits, automations, editing forms
• Managing Access Control Lists, client and server scripts, business rules
• Day-to-day admin/user maintenance tasks on the platform and smaller development tasks are usually delegated to the IT Specialist Support team
Co jest dla nas ważne
- Degree in Business Administration, Computer Science, ITIL qualification or related experience
- A minimum of 5 years experience with development and administration of ServiceNow platform
- A number of years working in an architectural capacity
- Experience integrating ServiceNow with third-party solutions and tools (Jira, SAP, Salesforce..)
- Knowledge of ITSM processes, Service Now, Configuration management Database, DR, SLA and infrastructure
Docenimy
- Strong analytical and problem-solving skills
- Understanding of Agile development process
- Basic Understanding of ITIL
- ServiceNOW Certified
Znajomość języków
- Angielski A1 A2 B1 B2 C1 C2 Native
Benefity
- Międzynarodowy innowacyjny projekt
- Ubezpieczenie na życie
- Prywatna opieka medyczna
- Owoce i warzywa
- Karta sportowa
- Szkolenia i certyfikaty
- Duże możliwości rozwoju
- Kursy językowe
- Międzynarodowe środowisko
- Integracje
- Żłobek i przedszkole
- Strefa relaksu i rozrywki
- Parking dla samochodów
- Elastyczne godziny pracy
- Parking dla rowerów
- Pyszna kawa
- Ergonomiczne biurka i możliwość pracy na stojąco
- Dofinansowanie dojazdów do pracy
Opinie naszych pracowników
Sprawdź co sądzą o nas nasi pracownicy
Dowiedz się więcej o pracodawcy
- Lokalizacja głowna: Zabrze
- Rok założenia: 2015
- Wielkość firmy: 4248
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- 162
- 3 lata
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